Articles

 Can you migrate my accounts?

If you were using cPanel/WHM with your previous host, then InnoHosting can migrate your accounts...

 Do you allow overselling?

Yes we do. We enable overselling on *all* reseller accounts. Overselling allows you to sell...

 Do you have a money back guarantee?

Yes we do. InnoHosting offers a 16 day money back guarantee which is mentioned in our Terms Of...

 Do you have a test download file?

Yes we do.. 50mb test: http://nocnetwork.com/downloads/50mbtest.zip 100mb test:...

 Do you have an SSL reseller account?

Indeed we do! InnoHosting offers SSL certs for as cheap as $12.99 per year (retails at...

 Do you have live support?

InnoHosting does not officially provide live support, however we do like to provide a 1 on 1...

 Do you offer a domain reseller account?

Yes. Resellers are all given a domain reseller account free of charge upon request. The...

 Do you offer an uptime guarantee?

Yes we do. We are confident that our services are reliable. That is why we offer a 99.9% uptime...

 Do you offer any private nameservers?

Yes we do on the following reseller packages: - Starter Deluxe - Professional - Enterprise...

 Do you offer any virus protection?

Yes we do! We have ClamAv enabled for all packages. With this tool any client can scan all...

 Do you provide SSH access?

SSH access is not provided by default.  - SSH can only be activated for your account...

 What is account limit?

The account limit is the number of hosting accounts you can create under your reseller...

 What is ClientExec?

ClientExec is a powerful billing application which costs $125 if purchased directly from them....

 What is IR-Panel?

IR-Panel is our in-house developed application designed to allow you to resell reseller...

 What is sales and billing end-user support?

Sales and billing end-user support is similar to tech end-user support except that we handle a...

 What is tech end-user support?

With our tech end-user support, you can let InnoHosting be your tech support staff.. More...

 What is the Site builder?

RVSiteBuilder is an advanced website builder. Easily create the website through the step by...

 What SSL comes with my reseller account?

On Professional & Enterprise reseller accounts, we provide you with a free SSL certificate....

 Which data center do you use?

InnoHosting houses most of its servers at the SoftLayer facility in Dallax, Texas (USA). Our...